Shipping policy
All orders placed before 12:00 PM (AEST) will be dispatched from Melbourne, Victoria on the same business day.
Orders received over the weekend or on an Australian public holiday will be dispatched on the next business day.
Estimated Delivery Times
| Location | Estimated Business Days |
|---|---|
| Victoria (Melbourne Metro) | 1–3 business days |
| New South Wales (Sydney Metro) | 3–4 business days |
| Queensland (Brisbane Metro) | 3–4 business days |
| South Australia (Adelaide Metro) | 3–4 business days |
| Western Australia (Perth Metro) | 5–6 business days |
| Tasmania | 3–4 business days |
| Northern Territory | 5–7 business days |
For estimated delivery times to locations outside the areas listed above, please visit the Australia Post postage and delivery time calculator.
Important Information
Delivery times begin only after your payment has cleared and your order has been dispatched from our warehouse.
Orders are usually dispatched within 1 business day after cleared payment has been received.
While we aim to have your order delivered as quickly as possible, we are unable to guarantee delivery on a specific date or at a specific time, as delivery schedules are managed by our delivery partners.
In some cases, particularly during periods of high order volume or demand, we may fulfil and ship your order from one of our overseas warehouses.
Delivery times may therefore vary depending on product availability, your delivery location, carrier delays, public holidays, weather conditions, and other circumstances outside our control.
If you have any questions regarding your order or shipping details, please contact us at:
Our Try Sageleaf support team will be happy to assist you.